If your order is unacceptable please let us know within 2 hours of delivery. Depending on the loss we will issue a replacement shipment, full refund, or partial refund. Please send photos to 6087322175. Sometimes UPS or Fed-ex has weather or mechanical delays which can delay a package up to 3 days.
Your package must be put into refrigeration shortly after arrival. Especially when temperatures are over 65 degrees.